FAQ

Where are you shipping from?

Most of our items are shipped directly from our suppliers in China. The Berry Bunnie Exclusives are all made to order and shipped from mostly warehouses in the US.

How long does it take to ship to me?

The free standard shipping we offer generally takes 15-20 days to arrive, but during peak season it may take longer. Also customs may delay the package, it depends on the countries we are shipping to.

Can I return the items I bought?

Refer to our return policy. We have a strict return policy due to people taking advantage of it and using it once for photoshoots :( However, if the goods are damaged or we've sent the wrong item(s), please email us and let us know, we'll offer a refund or ship a new one to you ASAP.

I'm interested in a partnership, where can I apply?

We are currently have an affiliate program. You may sign up using this link: berrybunnie.goaffpro.com Anyone is welcome to join! We offer you an unique code with a 15% off to your audience and you earn 5% commissions! You also receive a 15% off on the entire store as well! We generally don't sponsor anyone that's soliciting due to past experiences, but we will reach out to you if we see a fit. We will not be responding to any email or DM solicitations, sorry!

ANY ADDITIONAL QUESTIONS PLEASE EMAIL info@berrybunnie.com